Help Center
Frequently Asked Questions
Everything you need to know about DKIVA kits, subscriptions and delivery.
subscription
How does the DKIVA subscription work?
Choose a plan, subscribe, and we curate age-appropriate learning kits for your child. Kits are shipped monthly to your doorstep.
Can I cancel my subscription anytime?
Yes! Cancel anytime from your dashboard. Your access continues until the end of the current billing period. No hidden fees.
Can I pause my subscription?
Yes! On Growth Plan and above, you can pause for up to 30 days. Your billing cycle extends accordingly.
shipping
When will I receive my first kit?
Your first kit ships within 3-5 business days of subscription activation. Subsequent kits ship at the start of each billing cycle.
product
Are the materials safe for babies?
Absolutely! All materials are non-toxic, BPA-free, and tested to meet IS 9873 safety standards. Child-safe paints, dyes, and materials.
What age groups do you cater to?
We have kits for 0-2 years, 2-4 years, 4-6 years, and 6-8 years. Each kit aligns with developmental milestones for that age.
Still have questions?
Our team is happy to help you find the perfect kit for your child.
Contact us →